Public record
Software health reportschema 0.34.0 · metrics 2.10.0 · 2026-10-21 20:20 UTC

crisp-im / crisp-sdk-web

:package: Include the Crisp chat widget from using frameworks such as React, VueJS, Angular...

TypeScript · JavaScriptMIT★ 52 stars⑂ 18 forkssince Aug 2022View on GitHub ↗
KindLibraryhow this is determined
#chatbox#crisp#javascript#sdk

crisp-im/crisp-sdk-web holds a health index of 60 out of 100, placing it in the Moderate band. It scores highest on Sustainability & Governance (72/100) and lowest on AI Readiness (36/100). It was last updated 40 days ago. A single contributor accounts for most of its recent work.

60
overall / 100
Moderate

Software health index

Metrics are grouped into weighted categories on one standardized 1–100 scale. Overall starts as their weighted mean, calibrated against the distribution of the public record so bands carry percentile meaning; when public evidence triggers the High-Risk Jurisdiction Policy, the rating is adjusted and receives an At Risk ceiling of 34.

60
Exceptional93-100The record's top tier (≈ top 5%); essentially all checked criteria met
Excellent80-92Strong across the board; minor gaps
Good65-79Healthy; gaps are limited and manageable
Moderate50-64Acceptable with notable gaps; review recommended
Weak35-49Material weaknesses across several areas
At Risk20-34Significant weaknesses; adoption warrants caution
Critical1-19Severe problems (abandoned, single-maintainer, no hygiene)
VitalityCommunity &AdoptionSustainability &GovernanceEngineeringQualitySecurityAI Readiness

Score profile

Each axis is a category. The shape matters more than the average — a healthy subject fills the whole shape, while a spike-and-crater profile means strength in one dimension is masking risk in another.

The weighted overall 57 is calibrated to 60 on the published index scale (record calibration 2026-08-02).

Ownership

CrispOrganization · verified domain
93 followers27 public repossince Dec 2015

This repository is backed by an organization — shared, accountable stewardship that can outlive any single maintainer.

Package ecosystems

RegistryPackageVersionDownloads / moVersionsLast publishTags
npmcrisp-sdk-web1.2.1641,8753240 days agocrispchat

Metrics by category

Vitality

Is the project alive — is code being written and are releases shipping?

54Moderate · 21% of overall

Development activity

36Weak
How it's scored
18/36Push recency — last push 40 days ago
4.8/36Commit cadence — 7/52 weeks with commits
12.1/18Commit volume — 21 commits in the last year
1/10OpenSSF Scorecard: Maintained — 2 commit(s) and 0 issue activity found in the last 90 days -- score normalized to 1
Inputs used
commits_last_year21
human_commit_share1
days_since_last_push40
active_weeks_last_year7

Release discipline

80Excellent
How it's scored
16.2/27Ships releases — 32 version tags (no GitHub releases)
36/36Release recency — latest release 40 days ago
19.8/27Release cadence — a release every ~98.3 days
0/10OpenSSF Scorecard: Signed-Releases — no data
Inputs used
releases_count32
latest_release_tagv1.2.1
releases_from_tagsyes
days_since_latest_release40
mean_days_between_releases98.3
Excluded from scoring (no data or not applicable): OpenSSF Scorecard: Signed-Releases. Remaining weights renormalized.

Community & Adoption

Does the project have users, downloads, attention, and a welcoming setup for contributors?

57Moderate · 17% of overall

Popularity & adoption

38Weak
How it's scored
27.7/60Stars — 52 stars
10.3/25Forks — 18 forks
0/15Watchers — 2 watchers
Inputs used
forks18
stars52
watchers2
growth_stateunverified
growth_factor_pct100
growth_unverified_reasonno_history

Community health

50Moderate
How it's scored
22.5/22.5README
22.5/22.5License — recognized license (MIT)
0/18CONTRIBUTING guide
0/13.5Code of conduct
0/7.2Issue template
0/6.3PR template
Inputs used
has_readmeyes
has_licenseyes
readme_badges4
has_contributingno
has_issue_templateno
has_code_of_conductno
readme_badge_servicesgithub.com, shields.io
has_pull_request_templateno

Ecosystem adoption (downloads)

97Exceptional
How it's scored
77.4/80Monthly downloads — 641,875 downloads/month across npm
0/20Registry dependents — not reported by this ecosystem
Inputs used
packagescrisp-sdk-web
dependents—
ecosystemsnpm
total_downloads—
monthly_downloads641,875
unverified_packages_excluded—
Excluded from scoring (no data or not applicable): Registry dependents. Remaining weights renormalized.

Sustainability & Governance

Will the project survive its people — bus factor, responsiveness, who backs it, and package upkeep?

72Good · 23% of overall

Maintainer resilience (bus factor)

42Weak
How it's scored
9/54Bus factor — 1 contributor(s) cover half of all commits
9.9/22.5Commit distribution — top contributor authored 56% of commits
13.5/13.5Contributor breadth — 11 contributors
10/10OpenSSF Scorecard: Contributors — project has 12 contributing companies or organizations
Inputs used
bus_factor1
contributors_sampled11
top_contributor_share0.56

Issue & PR responsiveness

71Good
How it's scored
31.5/42Issue resolution — 75% of issues closed
30/30PR acceptance — 13/13 decided PRs merged
0/13Newcomer PR acceptance — no first-time contributor's PR decided in 30d
0/15OpenSSF Scorecard: Code-Review — Found 2/24 approved changesets -- score normalized to 0
Inputs used
merged_prs13
open_issues10
closed_issues30
prs_merged_7d0
prs_decided_7d0
prs_merged_30d0
prs_decided_30d0
issue_closed_ratio0.75
closed_unmerged_prs0
first_time_authors_30d0
first_time_prs_merged_30d0
first_time_prs_decided_30d0
Excluded from scoring (no data or not applicable): Newcomer PR acceptance. Remaining weights renormalized.

Ownership & stewardship

87Excellent
How it's scored
30/30Ownership backing — organization-owned
20/20Verified domain
14.2/25Owner reach — 93 followers of crisp-im
22.5/25Track record — 27 public repos, account ~10 yr old
Inputs used
followers93
owner_typeOrganization
is_verifiedyes
owner_logincrisp-im
public_repos27
account_age_days3,966

Package maintenance

100Exceptional
How it's scored
25/25Published & resolvable — 1 package(s) on npm
35/35Publish recency — latest publish 40 days ago
20/20Version history — 32 published versions
20/20Not deprecated — active, not deprecated or yanked
Inputs used
packagescrisp-sdk-web
ecosystemsnpm
any_deprecatedno
min_days_since_publish40

Engineering Quality

Are baseline engineering and documentation practices in place?

56Moderate · 19% of overall

Engineering practices

50Moderate
How it's scored
24/24CI workflows — 2 workflow(s)
0/24Tests present
16/16Linter config — eslint.config.mjs
0/9.6Pre-commit hooks
0/6.4.editorconfig
10/20OpenSSF Scorecard: CI-Tests — 1 out of 2 merged PRs checked by a CI test -- score normalized to 5
Inputs used
has_ciyes
has_testsno
has_editorconfigno
has_linter_configyes
has_precommit_configno

Documentation

65Good
How it's scored
30/30README
0/25Documentation directory
15/15Documentation / homepage site — https://www.npmjs.com/package/crisp-sdk-web
10/10Repository description
10/10Topics — 4 topics
0/10Wiki
Inputs used
topicschatbox, crisp, javascript, sdk
has_wikino
homepagehttps://www.npmjs.com/package/crisp-sdk-web
docs_sitehttps://www.npmjs.com/package/crisp-sdk-web
has_readmeyes
has_docs_dirno
has_descriptionyes

Security

Are visible security and supply-chain practices strong, without unresolved high-risk jurisdiction exposure?

44Weak · 16% of overall

Security posture

30At Risk
How it's scored
7.5/7.5Binary-Artifacts — no binaries found in the repo
0/7.5Branch-Protection — branch protection not enabled on development/release branches
1.2/2.5CI-Tests — 1 out of 2 merged PRs checked by a CI test -- score normalized to 5
0/2.5CII-Best-Practices — no effort to earn an OpenSSF best practices badge detected
0/7.5Code-Review — Found 2/24 approved changesets -- score normalized to 0
2.5/2.5Contributors — project has 12 contributing companies or organizations
10/10Dangerous-Workflow — no dangerous workflow patterns detected
0/7.5Dependency-Update-Tool — no update tool detected
0/5Fuzzing — project is not fuzzed
2.5/2.5License — license file detected
0.8/7.5Maintained — 2 commit(s) and 0 issue activity found in the last 90 days -- score normalized to 1
5/5Packaging — packaging workflow detected
0/5Pinned-Dependencies — dependency not pinned by hash detected -- score normalized to 0
0/5SAST — SAST tool is not run on all commits -- score normalized to 0
0/5Security-Policy — security policy file not detected
0/7.5Signed-Releases — no data
0/7.5Token-Permissions — detected GitHub workflow tokens with excessive permissions
0/7.5Vulnerabilities — 17 existing vulnerabilities detected
Inputs used
sourceopenssf_scorecard
checks_evaluated17
scorecard_versionv5.5.0
checks_inconclusive1
scorecard_aggregate3
Excluded from scoring (no data or not applicable): Signed-Releases. Remaining weights renormalized.

Dependency advisories

100Exceptional
How it's scored
35/35Direct dependencies free of known advisories — no direct dependency carries a known advisory
0/25Indirect dependencies free of known advisories — transitive set not separable from development and test dependencies in this scope
0/40No advisories left outstanding — no advisory carries a publication date
Inputs used
sourceosv
advisories23
affected_packages7
assessed_packages212
unassessed_packages0
affected_by_severityhigh 5, moderate 2
direct_affected_packages0
Excluded from scoring (no data or not applicable): Indirect dependencies free of known advisories, No advisories left outstanding. Remaining weights renormalized. Matched 212 resolved dependencies against OSV. This repository publishes no package the index resolves, so the repository dependency graph was assessed instead. That graph mixes development and test pins with shipped dependencies, so only the declared runtime dependencies are scored; transitive findings are reported as context and excluded from the score. Reachability is not analyzed.

AI Readiness

How well is the repo equipped to be developed and maintained with AI coding agents? Carries a deliberately small weight (4%): agent tooling is a real maintenance signal, but a repository with none can still reach 100/100.

36Weak · 4% of overall

Agent context & guidance

8Critical
How it's scored
0/45Agent instructions — no CLAUDE.md / AGENTS.md / editor rules
0/15Machine-readable docs (llms.txt)
7.5/40Legible commit history — 14 of 100 human commits state their intent (structured subject or explanatory body)
Inputs used
has_llms_txtno
llms_txt_url—
legible_history_share0.14
agent_instruction_files—
agent_instruction_max_bytes—

Verify loop (build / test / typecheck)

32At Risk
How it's scored
0/18One-command bootstrap
0/22Automated tests
11/11Lint / format config — eslint.config.mjs
11/11Static type checking — tsconfig.json
10/10Reproducible environment — lockfile
0/10Demonstrated agent practice — no agent-authored commits among the last 100
0/8Automated maintenance — no automated dependency updates observed
0/10OpenSSF Scorecard: Pinned-Dependencies — dependency not pinned by hash detected -- score normalized to 0
Inputs used
has_nixno
has_testsno
lockfilespackage-lock.json
has_dockerfileno
typed_languageyes
bootstrap_files—
has_devcontainerno
has_linter_configyes
typecheck_configstsconfig.json
agent_commit_share0
toolchain_manifests—
dependency_bot_commit_share0

Code legibility for models

100Exceptional
How it's scored
45/45Type-checkable code — TypeScript (statically typed)
55/55Manageable file sizes — 0/10 source files over 60KB
Inputs used
primary_languageTypeScript
largest_source_bytes9,572
source_files_sampled10
oversized_source_files0

Key facts

52GitHub stars
11contributors
21commits, last 12 months
40days since last push
32releases
1bus factor
10open issues
npmpackage ecosystems

Data collection warnings

  • Star history unavailable: GitHub GraphQL error: Resource not accessible by personal access token

More detail

Star and fork history 0 ★ / 18 ⇿
0Stars
18Forks
25Releases

When each star and fork was added, collected from GitHub and bucketed by day. Cumulative growth sits directly above the daily additions it is made of, so the two read against each other: steady organic accretion looks nothing like an abrupt, short-lived burst. Where that difference is measurable, it is reported as growth authenticity.

0481216201822022-102024-072026-03
Major 0Minor 0Patch 25

Each point covers 4 days.

OpenSSF Scorecard 3.0 / 10
3.0aggregate

Independent, tool-agnostic security assessment from the open-source OpenSSF Scorecard. Each check rewards a security practice, not a specific vendor's tool. Checks Scorecard could not determine are marked n/a and excluded from the security score (never counted as zero).Scorecard v5.5.0 · 2026-10-21 20:20 UTC

10Binary-Artifactsno binaries found in the repo
0Branch-Protectionbranch protection not enabled on development/release branches
5CI-Tests1 out of 2 merged PRs checked by a CI test -- score normalized to 5
0CII-Best-Practicesno effort to earn an OpenSSF best practices badge detected
0Code-ReviewFound 2/24 approved changesets -- score normalized to 0
10Contributorsproject has 12 contributing companies or organizations
10Dangerous-Workflowno dangerous workflow patterns detected
0Dependency-Update-Toolno update tool detected
0Fuzzingproject is not fuzzed
10Licenselicense file detected
1Maintained2 commit(s) and 0 issue activity found in the last 90 days -- score normalized to 1
10Packagingpackaging workflow detected
0Pinned-Dependenciesdependency not pinned by hash detected -- score normalized to 0
0SASTSAST tool is not run on all commits -- score normalized to 0
0Security-Policysecurity policy file not detected
n/aSigned-Releasesno releases found
0Token-Permissionsdetected GitHub workflow tokens with excessive permissions
0Vulnerabilities17 existing vulnerabilities detected
All dependencies 212

Full resolved dependency set from the GitHub dependency graph: 0 direct and 212 indirect (transitive) packages. The transitive closure is complete when the repository commits a lockfile.

RegistryPackageVersionRelation
npm@es-joy/jsdoccomment0.50.2indirect
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npm@eslint-community/regexpp4.12.2indirect
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npm@eslint/config-helpers0.2.3indirect
npm@eslint/core0.14.0indirect
npm@eslint/core0.15.2indirect
npm@eslint/eslintrc3.3.5indirect
npm@eslint/js9.29.0indirect
npm@eslint/object-schema2.1.7indirect
npm@eslint/plugin-kit0.3.5indirect
npm@humanfs/core0.19.1indirect
npm@humanfs/node0.16.7indirect
npm@humanwhocodes/module-importer1.0.1indirect
npm@humanwhocodes/retry0.4.3indirect
npm@nodelib/fs.scandir2.1.5indirect
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npm@rollup/plugin-typescript12.3.0indirect
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npm@rollup/rollup-android-arm644.60.1indirect
npm@rollup/rollup-darwin-arm644.60.1indirect
npm@rollup/rollup-darwin-x644.60.1indirect
npm@rollup/rollup-freebsd-arm644.60.1indirect
npm@rollup/rollup-freebsd-x644.60.1indirect
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npm@rollup/rollup-linux-arm64-gnu4.60.1indirect
npm@rollup/rollup-linux-arm64-musl4.60.1indirect
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npm@rollup/rollup-linux-ppc64-gnu4.60.1indirect
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npm@rollup/rollup-linux-riscv64-gnu4.60.1indirect
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npm@rollup/rollup-linux-s390x-gnu4.60.1indirect
npm@rollup/rollup-linux-x64-gnu4.60.1indirect
npm@rollup/rollup-linux-x64-musl4.60.1indirect
npm@rollup/rollup-openbsd-x644.60.1indirect
npm@rollup/rollup-openharmony-arm644.60.1indirect
npm@rollup/rollup-win32-arm64-msvc4.60.1indirect
npm@rollup/rollup-win32-ia32-msvc4.60.1indirect
npm@rollup/rollup-win32-x64-gnu4.60.1indirect
npm@rollup/rollup-win32-x64-msvc4.60.1indirect
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npmlevn0.4.1indirect
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npmmath-intrinsics1.1.0indirect
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npmmicromatch4.0.8indirect
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npmms2.1.3indirect
npmnatural-compare1.4.0indirect
npmnth-check2.1.1indirect
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npmpug-error2.1.0indirect
npmpug-lexer5.0.1indirect
npmpunycode2.3.1indirect
npmqueue-microtask1.2.3indirect
npmresolve1.22.12indirect
npmresolve-from4.0.0indirect
npmreusify1.1.0indirect
npmrollup4.60.1indirect
npmrun-parallel1.2.0indirect
npmsemver7.7.4indirect
npmshebang-command2.0.0indirect
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npmts-api-utils2.5.0indirect
npmtslib2.8.1indirect
npmtype-check0.4.0indirect
npmtypescript5.9.3indirect
npmtypescript-eslint8.41.0indirect
npmuri-js4.4.1indirect
npmutil-deprecate1.0.2indirect
npmvue-eslint-parser10.4.0indirect
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npmwhich2.0.2indirect
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npmyocto-queue0.1.0indirect
Dependency advisories 7

This repository publishes no package the index resolves, so its own dependency graph was assessed — 212 packages, which also include development and test pins that never ship: 7 carry known advisories, of which 0 are direct.

PackageVersionRelationSeverityAdvisoriesFixed in
brace-expansion1.1.14indirecthigh65.0.12
brace-expansion2.1.0indirecthigh65.0.12
braces3.0.3indirecthigh1—
js-yaml4.1.1indirecthigh44.3.2
lodash-es4.17.21indirecthigh34.18.0
@humanfs/node0.16.7indirectmoderate10.16.8
postcss-selector-parser6.1.2indirectmoderate27.1.6

An advisory means the version recorded in the dependency graph falls inside an advisory’s affected range. Reachability is not analysed, and the graph includes development and test pins — a finding may concern tooling rather than shipped software.

Raw JSON report machine-readable

Feedback

Spotted something off in this report, or have thoughts to share? Wrong measurements, missed tooling, ideas, questions — anything is welcome. Every message is read and gets a response.

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Scores are signals, not warranties. They reflect publicly visible practices on GitHub — not a code audit, and not a security guarantee.

Missing data is excluded and weights renormalized, never scored as zero. Methodology is versioned and open: metrics v2.10.0, schema v0.34.0 — full methodology · metrics wiki.

How one result sits in the wider record: aggregate statistics — npm.