Public record
Software health reportschema 0.13.0 · metrics 2.10.0 · 2026-07-18 15:58 UTC

customerio / customerio-node

A node.js client for the Customer.io REST API.

TypeScriptMIT★ 65 stars⑂ 38 forkssince Jun 2014View on GitHub ↗
KindLibraryhow this is determined
#customerio#nodejs

customerio/customerio-node holds a health index of 90 out of 100, placing it in the Excellent band. It scores highest on Engineering Quality (90/100) and lowest on Community & Adoption (62/100). It was last updated 3 days ago. 2 contributors account for most of its recent work.

90
overall / 100
Excellent

Software health index

Metrics are grouped into weighted categories on one standardized 1–100 scale. Overall starts as their weighted mean, calibrated against the distribution of the public record so bands carry percentile meaning; when public evidence triggers the High-Risk Jurisdiction Policy, the rating is adjusted and receives an At Risk ceiling of 34.

90
Exceptional93-100The record's top tier (≈ top 5%); essentially all checked criteria met
Excellent80-92Strong across the board; minor gaps
Good65-79Healthy; gaps are limited and manageable
Moderate50-64Acceptable with notable gaps; review recommended
Weak35-49Material weaknesses across several areas
At Risk20-34Significant weaknesses; adoption warrants caution
Critical1-19Severe problems (abandoned, single-maintainer, no hygiene)
VitalityCommunity &AdoptionSustainability &GovernanceEngineeringQualitySecurityAI Readiness

Score profile

Each axis is a category. The shape matters more than the average — a healthy subject fills the whole shape, while a spike-and-crater profile means strength in one dimension is masking risk in another.

The weighted overall 76 is calibrated to 90 on the published index scale (record calibration 2026-08-02).

Ownership

Customer IOOrganization
72 followers107 public repossince Oct 2011

This repository is backed by an organization — shared, accountable stewardship that can outlive any single maintainer.

Package ecosystems

RegistryPackageVersionDownloads / moVersionsLast publishTags
npmcustomerio-node5.2.01,579,276533 days agocustomerionode

Metrics by category

Vitality

Is the project alive — is code being written and are releases shipping?

76Good · 21% of overall

Development activity

70Good
How it's scored
36/36Push recency — last push 3 days ago
8.3/36Commit cadence — 12/52 weeks with commits
15.8/18Commit volume — 56 commits in the last year
10/10OpenSSF Scorecard: Maintained — 30 commit(s) and 10 issue activity found in the last 90 days -- score normalized to 10
Inputs used
commits_last_year56
human_commit_share—
days_since_last_push3
active_weeks_last_year12

Release discipline

84Excellent
How it's scored
27/27Ships releases — 32 releases published
36/36Release recency — latest release 3 days ago
12.6/27Release cadence — a release every ~125.8 days
0/10OpenSSF Scorecard: Signed-Releases — no data
Inputs used
releases_count32
latest_release_tagv5.2.0
releases_from_tagsno
days_since_latest_release3
mean_days_between_releases125.8
Excluded from scoring (no data or not applicable): OpenSSF Scorecard: Signed-Releases. Remaining weights renormalized.

Community & Adoption

Does the project have users, downloads, attention, and a welcoming setup for contributors?

62Moderate · 17% of overall

Popularity & adoption

50Moderate
How it's scored
29.3/60Stars — 65 stars
13.1/25Forks — 38 forks
8.1/15Watchers — 30 watchers
Inputs used
forks38
stars65
watchers30
growth_stateunverified
growth_factor_pct100
growth_unverified_reasonno_history

Community health

50Moderate
How it's scored
22.5/22.5README
22.5/22.5License — recognized license (MIT)
0/18CONTRIBUTING guide
0/13.5Code of conduct
0/7.2Issue template
0/6.3PR template
Inputs used
has_readmeyes
has_licenseyes
readme_badges—
has_contributingno
has_issue_templateno
has_code_of_conductno
readme_badge_services—
has_pull_request_templateno

Ecosystem adoption (downloads)

100Exceptional
How it's scored
80/80Monthly downloads — 1,579,276 downloads/month across npm
0/20Registry dependents — not reported by this ecosystem
Inputs used
packagescustomerio-node
dependents—
ecosystemsnpm
total_downloads—
monthly_downloads1,579,276
unverified_packages_excluded—
Excluded from scoring (no data or not applicable): Registry dependents. Remaining weights renormalized.

Sustainability & Governance

Will the project survive its people — bus factor, responsiveness, who backs it, and package upkeep?

83Excellent · 23% of overall

Maintainer resilience (bus factor)

61Moderate
How it's scored
25.2/54Bus factor — 2 contributor(s) cover half of all commits
12.7/22.5Commit distribution — top contributor authored 43% of commits
13.5/13.5Contributor breadth — 39 contributors
10/10OpenSSF Scorecard: Contributors — project has 6 contributing companies or organizations
Inputs used
bus_factor2
contributors_sampled39
top_contributor_share0.434

Issue & PR responsiveness

93Exceptional
How it's scored
42/42Issue resolution — 100% of issues closed
26.9/30PR acceptance — 167/186 decided PRs merged
0/13Newcomer PR acceptance — no first-time contributor's PR decided in 30d
12/15OpenSSF Scorecard: Code-Review — Found 25/29 approved changesets -- score normalized to 8
Inputs used
merged_prs167
open_issues0
closed_issues58
prs_merged_7d—
prs_decided_7d—
prs_merged_30d—
prs_decided_30d—
issue_closed_ratio1
closed_unmerged_prs19
first_time_authors_30d—
first_time_prs_merged_30d—
first_time_prs_decided_30d—
Excluded from scoring (no data or not applicable): Newcomer PR acceptance. Remaining weights renormalized.

Ownership & stewardship

86Excellent
How it's scored
30/30Ownership backing — organization-owned
0/20Verified domain — verified-domain status not read for this organization
13.4/25Owner reach — 72 followers of customerio
25/25Track record — 107 public repos, account ~14 yr old
Inputs used
followers72
owner_typeOrganization
is_verified—
owner_logincustomerio
public_repos107
account_age_days5,379
Excluded from scoring (no data or not applicable): Verified domain. Remaining weights renormalized.

Package maintenance

100Exceptional
How it's scored
25/25Published & resolvable — 1 package(s) on npm
35/35Publish recency — latest publish 3 days ago
20/20Version history — 53 published versions
20/20Not deprecated — active, not deprecated or yanked
Inputs used
packagescustomerio-node
ecosystemsnpm
any_deprecatedno
min_days_since_publish3

Engineering Quality

Are baseline engineering and documentation practices in place?

90Excellent · 19% of overall

Engineering practices

84Excellent
How it's scored
24/24CI workflows — 3 workflow(s)
24/24Tests present
16/16Linter config — eslint.config.mjs
0/9.6Pre-commit hooks
0/6.4.editorconfig
20/20OpenSSF Scorecard: CI-Tests — 30 out of 30 merged PRs checked by a CI test -- score normalized to 10
Inputs used
has_ciyes
has_testsyes
has_editorconfigno
has_linter_configyes
has_precommit_configno

Documentation

100Exceptional
How it's scored
30/30README
25/25Documentation directory
15/15Documentation / homepage site — https://customer.io/docs/api/
10/10Repository description
10/10Topics — 2 topics
10/10Wiki
Inputs used
topicscustomerio, nodejs
has_wikiyes
homepagehttps://customer.io/docs/api/
docs_sitehttps://customer.io/docs/api/
has_readmeyes
has_docs_diryes
has_descriptionyes

Security

Are visible security and supply-chain practices strong, without unresolved high-risk jurisdiction exposure?

66Good · 16% of overall

Security posture

66Good
How it's scored
7.5/7.5Binary-Artifacts — no binaries found in the repo
0/7.5Branch-Protection — no data
2.5/2.5CI-Tests — 30 out of 30 merged PRs checked by a CI test -- score normalized to 10
0/2.5CII-Best-Practices — no effort to earn an OpenSSF best practices badge detected
6/7.5Code-Review — Found 25/29 approved changesets -- score normalized to 8
2.5/2.5Contributors — project has 6 contributing companies or organizations
10/10Dangerous-Workflow — no dangerous workflow patterns detected
7.5/7.5Dependency-Update-Tool — update tool detected
0/5Fuzzing — project is not fuzzed
2.5/2.5License — license file detected
7.5/7.5Maintained — 30 commit(s) and 10 issue activity found in the last 90 days -- score normalized to 10
5/5Packaging — packaging workflow detected
2.5/5Pinned-Dependencies — dependency not pinned by hash detected -- score normalized to 5
0/5SAST — SAST tool is not run on all commits -- score normalized to 0
0/5Security-Policy — security policy file not detected
0/7.5Signed-Releases — no data
0/7.5Token-Permissions — detected GitHub workflow tokens with excessive permissions
6/7.5Vulnerabilities — 2 existing vulnerabilities detected
Inputs used
sourceopenssf_scorecard
checks_evaluated16
scorecard_versionv5.5.0
checks_inconclusive2
scorecard_aggregate6.6
Excluded from scoring (no data or not applicable): Branch-Protection, Signed-Releases. Remaining weights renormalized.

AI Readiness

How well is the repo equipped to be developed and maintained with AI coding agents? Carries a deliberately small weight (4%): agent tooling is a real maintenance signal, but a repository with none can still reach 100/100.

67Good · 4% of overall

Agent context & guidance

1Critical
How it's scored
0/45Agent instructions — no CLAUDE.md / AGENTS.md / editor rules
0/15Machine-readable docs (llms.txt)
0/40Legible commit history — no data
Inputs used
has_llms_txtno
llms_txt_url—
legible_history_share—
agent_instruction_files—
agent_instruction_max_bytes—
Excluded from scoring (no data or not applicable): Legible commit history. Remaining weights renormalized.

Verify loop (build / test / typecheck)

94Exceptional
How it's scored
18/18One-command bootstrap — .mise.toml
22/22Automated tests
11/11Lint / format config — eslint.config.mjs
11/11Static type checking — tsconfig.json
10/10Reproducible environment — lockfile
0/10Demonstrated agent practice — no data
0/8Automated maintenance — no data
5/10OpenSSF Scorecard: Pinned-Dependencies — dependency not pinned by hash detected -- score normalized to 5
Inputs used
has_nixno
has_testsyes
lockfilespackage-lock.json
has_dockerfileno
typed_languageyes
bootstrap_files.mise.toml
has_devcontainerno
has_linter_configyes
typecheck_configstsconfig.json
agent_commit_share—
toolchain_manifests—
dependency_bot_commit_share—
Excluded from scoring (no data or not applicable): Demonstrated agent practice, Automated maintenance. Remaining weights renormalized.

Code legibility for models

97Exceptional
How it's scored
45/45Type-checkable code — TypeScript (statically typed)
51.9/55Manageable file sizes — 2/36 source files over 60KB
Inputs used
primary_languageTypeScript
largest_source_bytes138,151
source_files_sampled36
oversized_source_files2

Machine-readable interfaces

100Exceptional
How it's scored
0/40API schema (OpenAPI/GraphQL/proto) — not applicable to this kind of software
0/20MCP server — not applicable to this kind of software
40/40Runnable examples — examples
Inputs used
example_dirsexamples
has_mcp_signalno
api_schema_files—
interfaces_expected_of—
Excluded from scoring (no data or not applicable): API schema (OpenAPI/GraphQL/proto), MCP server. Remaining weights renormalized.

Key facts

65GitHub stars
39contributors
56commits, last 12 months
3days since last push
32releases
2bus factor
0open issues
npmpackage ecosystems

More detail

OpenSSF Scorecard 6.6 / 10
6.6aggregate

Independent, tool-agnostic security assessment from the open-source OpenSSF Scorecard. Each check rewards a security practice, not a specific vendor's tool. Checks Scorecard could not determine are marked n/a and excluded from the security score (never counted as zero).Scorecard v5.5.0 · 2026-07-18 15:58 UTC

10Binary-Artifactsno binaries found in the repo
n/aBranch-Protectioninternal error: error during branchesHandler.setup: internal error: some github tokens can't read classic branch protection rules: https://github.com/ossf/scorecard-action/blob/main/docs/authentication/fine-grained-auth-token.md
10CI-Tests30 out of 30 merged PRs checked by a CI test -- score normalized to 10
0CII-Best-Practicesno effort to earn an OpenSSF best practices badge detected
8Code-ReviewFound 25/29 approved changesets -- score normalized to 8
10Contributorsproject has 6 contributing companies or organizations
10Dangerous-Workflowno dangerous workflow patterns detected
10Dependency-Update-Toolupdate tool detected
0Fuzzingproject is not fuzzed
10Licenselicense file detected
10Maintained30 commit(s) and 10 issue activity found in the last 90 days -- score normalized to 10
10Packagingpackaging workflow detected
5Pinned-Dependenciesdependency not pinned by hash detected -- score normalized to 5
0SASTSAST tool is not run on all commits -- score normalized to 0
0Security-Policysecurity policy file not detected
n/aSigned-Releasesno releases found
0Token-Permissionsdetected GitHub workflow tokens with excessive permissions
8Vulnerabilities2 existing vulnerabilities detected
All dependencies 416

Full resolved dependency set from the GitHub dependency graph: 0 direct and 416 indirect (transitive) packages. The transitive closure is complete when the repository commits a lockfile.

RegistryPackageVersionRelation
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npmplur5.1.0indirect
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