Public record
Software health reportschema 0.27.0 · metrics 2.5.0 · 2026-07-26 13:10 UTC

intercom / intercom-cordova

Cordova plugin for Intercom

Java · Objective-C · JavaScriptMIT★ 97 stars⑂ 107 forkssince May 2015View on GitHub ↗

intercom/intercom-cordova holds a health index of 81 out of 100, placing it in the Excellent band. It scores highest on Sustainability & Governance (80/100) and lowest on AI Readiness (48/100). It was last updated 6 days ago. 2 contributors account for most of its recent work.

81
overall / 100
Excellent

Software health index

Metrics are grouped into weighted categories on one standardized 1–100 scale. Overall starts as their weighted mean, calibrated against the distribution of the public record so bands carry percentile meaning; when public evidence triggers the High-Risk Jurisdiction Policy, the rating is adjusted and receives an At Risk ceiling of 34.

81
Exceptional93-100The record's top tier (≈ top 5%); essentially all checked criteria met
Excellent80-92Strong across the board; minor gaps
Good65-79Healthy; gaps are limited and manageable
Moderate50-64Acceptable with notable gaps; review recommended
Weak35-49Material weaknesses across several areas
At Risk20-34Significant weaknesses; adoption warrants caution
Critical1-19Severe problems (abandoned, single-maintainer, no hygiene)
VitalityCommunity &AdoptionSustainability &GovernanceEngineeringQualitySecurityAI Readiness

Score profile

Each axis is a category. The shape matters more than the average — a healthy subject fills the whole shape, while a spike-and-crater profile means strength in one dimension is masking risk in another.

The weighted overall 69 is calibrated to 81 on the published index scale (record calibration 2026-08-02).

Ownership

IntercomOrganization
390 followers190 public repossince Apr 2008

This repository is backed by an organization — shared, accountable stewardship that can outlive any single maintainer.

Package ecosystems

RegistryPackageVersionDownloads / moVersionsLast publishTags
npmcordova-plugin-intercom16.4.010,206996 days agointercomintercom-cordovacordova-ioscordova-android

Metrics by category

Vitality

Is the project alive — is code being written and are releases shipping?

77Good · 21% of overall
How it's scored
36/36Push recency — last push 6 days ago
8.3/36Commit cadence — 12/52 weeks with commits
11.9/18Commit volume — 20 commits in the last year
6/10OpenSSF Scorecard: Maintained — 8 commit(s) and 0 issue activity found in the last 90 days -- score normalized to 6
Inputs used
commits_last_year20
human_commit_share0.89
days_since_last_push6
active_weeks_last_year12

Release discipline

100Exceptional
How it's scored
27/27Ships releases — 97 releases published
36/36Release recency — latest release 6 days ago
27/27Release cadence — a release every ~44.3 days
0/10OpenSSF Scorecard: Signed-Releases — no data
Inputs used
releases_count97
latest_release_tag16.4.0
releases_from_tagsno
days_since_latest_release6
mean_days_between_releases44.3
Excluded from scoring (no data or not applicable): OpenSSF Scorecard: Signed-Releases. Remaining weights renormalized.

Community & Adoption

Does the project have users, downloads, attention, and a welcoming setup for contributors?

62Moderate · 17% of overall
How it's scored
32.2/60Stars — 97 stars
16.9/25Forks — 107 forks
12.5/15Watchers — 181 watchers
Inputs used
forks107
stars97
watchers181
growth_stateunverified
growth_factor_pct100
growth_unverified_reasonno_history
How it's scored
22.5/22.5README
22.5/22.5License — recognized license (MIT)
0/18CONTRIBUTING guide
0/13.5Code of conduct
7.2/7.2Issue template
0/6.3PR template
Inputs used
has_readmeyes
has_licenseyes
readme_badges
has_contributingno
has_issue_templateyes
has_code_of_conductno
readme_badge_services
has_pull_request_templateno
How it's scored
53.5/80Monthly downloads — 10,206 downloads/month across npm
0/20Registry dependents — not reported by this ecosystem
Inputs used
packagescordova-plugin-intercom
dependents
ecosystemsnpm
total_downloads
monthly_downloads10,206
Excluded from scoring (no data or not applicable): Registry dependents. Remaining weights renormalized.

Sustainability & Governance

Will the project survive its people — bus factor, responsiveness, who backs it, and package upkeep?

80Excellent · 23% of overall
How it's scored
25.2/54Bus factor — 2 contributor(s) cover half of all commits
16.1/22.5Commit distribution — top contributor authored 28% of commits
13.5/13.5Contributor breadth — 29 contributors
10/10OpenSSF Scorecard: Contributors — project has 8 contributing companies or organizations
Inputs used
bus_factor2
contributors_sampled29
top_contributor_share0.284
How it's scored
0/42Issue resolution — no issues or no data
25.6/30PR acceptance — 162/190 decided PRs merged
0/13Newcomer PR acceptance — no first-time contributor's PR decided in 30d
15/15OpenSSF Scorecard: Code-Review — all changesets reviewed
Inputs used
merged_prs162
open_issues0
closed_issues0
prs_merged_7d
prs_decided_7d
prs_merged_30d
prs_decided_30d
issue_closed_ratio
closed_unmerged_prs28
first_time_authors_30d
first_time_prs_merged_30d
first_time_prs_decided_30d
Excluded from scoring (no data or not applicable): Issue resolution, newcomer_pr_acceptance. Remaining weights renormalized.
How it's scored
30/30Ownership backing — organization-owned
0/20Verified domain
18.6/25Owner reach — 390 followers of intercom
25/25Track record — 190 public repos, account ~18 yr old
Inputs used
followers390
owner_typeOrganization
is_verified
owner_loginintercom
public_repos190
account_age_days6,680

Package maintenance

100Exceptional
How it's scored
25/25Published & resolvable — 1 package(s) on npm
35/35Publish recency — latest publish 6 days ago
20/20Version history — 99 published versions
20/20Not deprecated — active, not deprecated or yanked
Inputs used
packagescordova-plugin-intercom
ecosystemsnpm
any_deprecatedno
min_days_since_publish6

Engineering Quality

Are baseline engineering and documentation practices in place?

53Moderate · 19% of overall
How it's scored
24/24CI workflows — 1 workflow(s)
0/24Tests present
0/16Linter config
0/9.6Pre-commit hooks
0/6.4.editorconfig
14/20OpenSSF Scorecard: CI-Tests — 22 out of 30 merged PRs checked by a CI test -- score normalized to 7
Inputs used
has_ciyes
has_testsno
has_editorconfigno
has_linter_configno
has_precommit_configno
How it's scored
30/30README
0/25Documentation directory
15/15Documentation / homepage site — http://intercom.com
10/10Repository description
10/10Topics — 5 topics
10/10Wiki
Inputs used
topicsintercom, cordova, ionic, android, ios
has_wikiyes
homepagehttp://intercom.com
has_readmeyes
has_docs_dirno
has_descriptionyes

Security

Are visible security and supply-chain practices strong, without unresolved high-risk jurisdiction exposure?

77Good · 16% of overall
How it's scored
7.5/7.5Binary-Artifacts — no binaries found in the repo
3.8/7.5Branch-Protection — branch protection is not maximal on development and all release branches
1.8/2.5CI-Tests — 22 out of 30 merged PRs checked by a CI test -- score normalized to 7
0/2.5CII-Best-Practices — no effort to earn an OpenSSF best practices badge detected
7.5/7.5Code-Review — all changesets reviewed
2.5/2.5Contributors — project has 8 contributing companies or organizations
10/10Dangerous-Workflow — no dangerous workflow patterns detected
7.5/7.5Dependency-Update-Tool — update tool detected
0/5Fuzzing — project is not fuzzed
2.5/2.5License — license file detected
4.5/7.5Maintained — 8 commit(s) and 0 issue activity found in the last 90 days -- score normalized to 6
5/5Packaging — packaging workflow detected
4/5Pinned-Dependencies — dependency not pinned by hash detected -- score normalized to 8
0/5SAST — SAST tool is not run on all commits -- score normalized to 0
0/5Security-Policy — security policy file not detected
0/7.5Signed-Releases — no data
7.5/7.5Token-Permissions — GitHub workflow tokens follow principle of least privilege
5.2/7.5Vulnerabilities — 3 existing vulnerabilities detected
Inputs used
sourceopenssf_scorecard
checks_evaluated17
scorecard_versionv5.5.0
checks_inconclusive1
scorecard_aggregate7.1
Excluded from scoring (no data or not applicable): signed_releases. Remaining weights renormalized.

Dependency advisories

100Exceptional
How it's scored
35/35Direct dependencies free of known advisories — no direct dependency carries a known advisory
25/25Indirect dependencies free of known advisories — no indirect dependency carries a known advisory
0/40No advisories left outstanding — no advisory carries a publication date
Inputs used
sourceosv
advisories0
affected_packages0
assessed_packages1
unassessed_packages0
affected_by_severitynone
direct_affected_packages0
Excluded from scoring (no data or not applicable): No advisories left outstanding. Remaining weights renormalized. Matched the npm:cordova-plugin-intercom@16.4.0 runtime dependency closure — what installing the published package pulls in — 1 packages. Reachability is not analyzed.

AI Readiness

How well is the repo equipped to be developed and maintained with AI coding agents? Carries a deliberately small weight (4%): agent tooling is a real maintenance signal, but a repository with none can still reach 100/100.

48Weak · 4% of overall
How it's scored
0/45Agent instructions — no CLAUDE.md / AGENTS.md / editor rules
0/15Machine-readable docs (llms.txt)
29.4/40Legible commit history — 49 of 89 human commits state their intent (structured subject or explanatory body)
Inputs used
has_llms_txtno
legible_history_share0.551
agent_instruction_files
agent_instruction_max_bytes
How it's scored
0/18One-command bootstrap
0/22Automated tests
0/11Lint / format config
11/11Static type checking — Java (statically typed)
10/10Reproducible environment — lockfile
10/10Demonstrated agent practice — 11 of the last 100 commits agent-authored or agent-credited
8/8Automated maintenance — 11 of the last 100 commits are automated dependency updates
8/10OpenSSF Scorecard: Pinned-Dependencies — dependency not pinned by hash detected -- score normalized to 8
Inputs used
has_nixno
has_testsno
lockfilespackage-lock.json
has_dockerfileno
typed_languageyes
bootstrap_files
has_devcontainerno
has_linter_configno
typecheck_configs
agent_commit_share0.11
toolchain_manifests
dependency_bot_commit_share0.11
How it's scored
45/45Type-checkable code — Java (statically typed)
55/55Manageable file sizes — 0/27 source files over 60KB
Inputs used
primary_languageJava
largest_source_bytes22,907
source_files_sampled27
oversized_source_files0
How it's scored
0/40API schema (OpenAPI/GraphQL/proto)
0/20MCP server
40/40Runnable examples — example
Inputs used
example_dirsexample
has_mcp_signalno
api_schema_files

Key facts

97GitHub stars
29contributors
20commits, last 12 months
6days since last push
97releases
2bus factor
0open issues
npmpackage ecosystems

Data collection warnings

  • Star history unavailable: GitHub GraphQL error: Resource not accessible by personal access token

More detail

Star and fork history 0 ★ / 107 ⇿
0Stars
107Forks
88Releases

When each star and fork was added, collected from GitHub and bucketed by day. Cumulative growth sits directly above the daily additions it is made of, so the two read against each other: steady organic accretion looks nothing like an abrupt, short-lived burst. Where that difference is measurable, it is reported as growth authenticity.

02040608010012010532015-062020-072025-08
Major 12Minor 17Patch 59

Each point covers 10 days.

OpenSSF Scorecard 7.1 / 10
7.1aggregate

Independent, tool-agnostic security assessment from the open-source OpenSSF Scorecard. Each check rewards a security practice, not a specific vendor's tool. Checks Scorecard could not determine are marked n/a and excluded from the security score (never counted as zero).Scorecard v5.5.0 · 2026-07-26 13:09 UTC

10Binary-Artifactsno binaries found in the repo
5Branch-Protectionbranch protection is not maximal on development and all release branches
7CI-Tests22 out of 30 merged PRs checked by a CI test -- score normalized to 7
0CII-Best-Practicesno effort to earn an OpenSSF best practices badge detected
10Code-Reviewall changesets reviewed
10Contributorsproject has 8 contributing companies or organizations
10Dangerous-Workflowno dangerous workflow patterns detected
10Dependency-Update-Toolupdate tool detected
0Fuzzingproject is not fuzzed
10Licenselicense file detected
6Maintained8 commit(s) and 0 issue activity found in the last 90 days -- score normalized to 6
10Packagingpackaging workflow detected
8Pinned-Dependenciesdependency not pinned by hash detected -- score normalized to 8
0SASTSAST tool is not run on all commits -- score normalized to 0
0Security-Policysecurity policy file not detected
n/aSigned-Releasesno releases found
10Token-PermissionsGitHub workflow tokens follow principle of least privilege
7Vulnerabilities3 existing vulnerabilities detected
Direct dependencies 1
RegistryPackageVersion constraintManifest
npmq^1.5.1intercom-plugin/package.json
All dependencies 111

Full resolved dependency set from the GitHub dependency graph: 1 direct and 110 indirect (transitive) packages. The transitive closure is complete when the repository commits a lockfile.

RegistryPackageVersionRelation
npmq1.5.1direct
npm@netflix/nerror1.1.3indirect
npm@nodelib/fs.scandir2.1.5indirect
npm@nodelib/fs.stat2.0.5indirect
npm@nodelib/fs.walk1.2.8indirect
npm@xmldom/xmldom0.8.13indirect
npmabbrev1.1.1indirect
npmabbrev4.0.0indirect
npmandroid-versions2.1.1indirect
npmansi0.3.1indirect
npmassert-plus1.0.0indirect
npmbalanced-match1.0.2indirect
npmbase64-js1.5.1indirect
npmbig-integer1.6.52indirect
npmbplist-creator0.1.0indirect
npmbplist-parser0.0.6indirect
npmbplist-parser0.3.1indirect
npmbplist-parser0.3.2indirect
npmbrace-expansion1.1.14indirect
npmbraces3.0.3indirect
npmconcat-map0.0.1indirect
npmcordova-android15.0.0indirect
npmcordova-common5.0.1indirect
npmcordova-common6.0.0indirect
npmcordova-ios7.1.1indirect
npmcordova-plugin-intercom16.4.0indirect
npmcross-spawn7.0.6indirect
npmdedent0.7.0indirect
npmdedent1.7.2indirect
npmelementtree0.1.7indirect
npmendent2.1.0indirect
npmes-errors1.3.0indirect
npmexeca5.1.1indirect
npmextsprintf1.4.1indirect
npmfast-glob3.3.3indirect
npmfast-json-parse1.0.3indirect
npmfastq1.20.1indirect
npmfill-range7.1.1indirect
npmfs.realpath1.0.0indirect
npmfunction-bind1.1.2indirect
npmget-stream6.0.1indirect
npmglob7.2.3indirect
npmglob-parent5.1.2indirect
npmhasown2.0.3indirect
npmhuman-signals2.1.0indirect
npminflight1.0.6indirect
npminherits2.0.4indirect
npminterpret1.4.0indirect
npmios-sim8.0.2indirect
npmis-core-module2.16.2indirect
npmis-extglob2.1.1indirect
npmis-glob4.0.3indirect
npmis-number7.0.0indirect
npmis-path-inside3.0.3indirect
npmis-stream2.0.1indirect
npmisexe2.0.0indirect
npmisexe3.1.5indirect
npmisexe4.0.0indirect
npmlodash4.18.1indirect
npmlodash.zip4.2.0indirect
npmmerge-stream2.0.0indirect
npmmerge21.4.1indirect
npmmicromatch4.0.8indirect
npmmimic-fn2.1.0indirect
npmminimatch3.1.5indirect
npmnopt1.0.9indirect
npmnopt9.0.0indirect
npmnpm-run-path4.0.1indirect
npmobjectorarray1.0.5indirect
npmonce1.4.0indirect
npmonetime5.1.2indirect
npmp-finally1.0.0indirect
npmp-try2.2.0indirect
npmpath-is-absolute1.0.1indirect
npmpath-key3.1.1indirect
npmpath-parse1.0.7indirect
npmpicomatch2.3.2indirect
npmpify4.0.1indirect
npmplist3.1.0indirect
npmproperties-parser0.6.0indirect
npmqueue-microtask1.2.3indirect
npmread-chunk3.2.0indirect
npmrechoir0.6.2indirect
npmresolve1.22.12indirect
npmreusify1.1.0indirect
npmrun-parallel1.2.0indirect
npmsax1.1.4indirect
npmsemver7.7.4indirect
npmshebang-command2.0.0indirect
npmshebang-regex3.0.0indirect
npmshelljs0.8.5indirect
npmsignal-exit3.0.7indirect
npmsimctl2.0.3indirect
npmsimple-plist1.3.1indirect
npmstream-buffers2.2.0indirect
npmstring-argv0.3.2indirect
npmstrip-bom4.0.0indirect
npmstrip-final-newline2.0.0indirect
npmsupports-preserve-symlinks-flag1.0.0indirect
npmtail0.4.0indirect
npmto-regex-range5.0.1indirect
npmuntildify4.0.0indirect
npmuuid7.0.3indirect
npmwhich2.0.2indirect
npmwhich4.0.0indirect
npmwhich6.0.1indirect
npmwith-open-file0.1.7indirect
npmwrappy1.0.2indirect
npmxcode3.0.1indirect
npmxml-escape1.1.0indirect
npmxmlbuilder15.1.1indirect
Dependency advisories 0

Installing npm:cordova-plugin-intercom@16.4.0 pulls in 1 packages, direct and transitive: 0 carry known advisories, of which 0 are direct dependencies.

No known advisories affect the assessed dependencies.

An advisory means the version recorded in the dependency graph falls inside an advisory’s affected range. Reachability is not analysed, and the graph includes development and test pins — a finding may concern tooling rather than shipped software.

Raw JSON report machine-readable

Scores are signals, not warranties. They reflect publicly visible practices on GitHub — not a code audit, and not a security guarantee.

Missing data is excluded and weights renormalized, never scored as zero. Methodology is versioned and open: metrics v2.5.0, schema v0.27.0 — full methodology · metrics wiki.

How one result sits in the wider record: aggregate statisticsnpm.